BLD BLOG

When someone tells you of their devastating medical news, it can be hard to know exactly what to say. Here are four things to keep in mind so that you can be there for them in the most supportive way possible.

TIP #1: SHOW CONCERN, NOT FEAR

You know when someone else is fearful – even when they don’t verbalize it, you can almost smell it.

It would be unconstructive and discouraging for them to sense the fear that you may feel for them. Deal with your fear away from them. That is your stuff. Don’t even give them a chance to take on your fear.

Showing CARE and CONCERN for them, however, is completely appropriate.

Because there are parts of devastating medical news that present uncertainty and pain, that is all we tend to look at. We let fear of these things take over. It’s important to look at the big picture. Everyone has their own journey. And this news has become a part of theirs. Yes, there will be and is uncertainty and pain. There is ALSO the chance to take a step back and evaluate priorities, relationships, etc.

It’s not a joy ride. However, these are the kind of times where life lessons take place. And allowing fear to take over will only place drama in the situation. Read on for more tips to make sure you are showing care and concern.

TIP #2: DON’T SAY I’M SORRY

Often times, because we don’t know what to say, “I’m so sorry” is what comes out.

Saying sorry does not help the person in any way, shape or form.

Saying sorry implies doom.

Imagine being the one (or maybe you have been the one) informing the necessary people of a devastating diagnosis that’s been given to you. Can you imagine if every one of them said “I’m so sorry”? It would be disheartening.

And why say sorry? In a very subtle way (even though you don’t mean it this way), saying sorry makes it a little about you. And this is all about them.

Example: When they tell you their news, instead of “I’m sorry”, you could say “Oh wow. It sounds like you’ve been through a lot lately.” Let them know that you realize this is a big deal without having pity on them. And don’t say much more than that initially. They will most likely begin again with more information about what’s going on.

Keep reading for other appropriate things to say…

TIP #3: BE INTERESTED, NOT CURIOUS.

Be interested in them, not curious about their situation.

When you are curious, you are eager to learn the details of the situation. There is a sense of trivial and unnecessary conversation.

Being interested, you are more on their level wanting to connect and listen. There is a sense of care and concern.

If you are not at eye level when this news is delivered to you – get at eye level with them. This promotes more of an equal and connected feeling between the two of you.

Now, going back to the example: If while you are giving them the space to talk, there are several seconds of silence, you could ask something like…

“Have you already begun any treatment?” or “Have your doctors already set up a treatment plan with you?”

Asking these questions shows that you care about them and what they’re going through, not the details of the diagnosis. The details of the diagnosis are not for you to ask about because it doesn’t matter. It matters to the team of doctors that need to decide the course of treatment.

Curiosity and interest are two totally different energies. And if you think they can’t FEEL the difference between these two energies – think again.

TIP #4: BE COMFORTING

Be calm. Be warm. Be present.

Listen until they give you the space to talk. And when it is your turn to talk, say things that convey your support and care for them in a genuine and comforting tone of voice. Your tone of voice can make all of the difference.

See them through your eyes as the perfect soul that they are and nothing less.

Towards the end of your conversation, say could something to the effect of “If there is ever anything I can do to make any step of this journey a little easier for you – don’t hesitate to let me know.”

And if it feels right to you, drop them a card in the mail soon after to let them know that they are in your thoughts.

You can certainly say more than what I have offered in this article. My hope is that you get a sense of the overall tone that will be most helpful for the person.

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Owner of Brilliant Life Design and twenty/thirty-something life coach, Melissa Foster, works with clients to take their life OFF of auto-pilot and get ON purpose. If you want to start living a life that delivers lasting success, sign up for a fre*e subscription to Melissa’s weekly eZine, Fully Alive at www.BrilliantLifeDesign.com.